Buy Online & Pick Up In Store For Free

shop new fall arrivals: free shipping on orders over $50

E-Commerce Customer Service Representative

E-Commerce Customer Service Representative

E-Commerce Customer Service Representative

Your primary responsibilities will be assisting our customers by providing exceptional customer support from placing an order to order fulfillment. As a frontline teammate, you will be the primary point of contact for our customers - it is critical that you help provide them with a predictable, compassionate, and timely resolution to their questions and inquiries while maintaining a positive and friendly attitude. A teammate exhibits strong communication skills, excels at customer interaction, exhibits creativity and skill in delivering practical solutions, and thrives in a quick paced and collaborative team environment.

Day to Day:

  • Provide exceptional customer support via email, phone calls
  • Guide and process customer orders, exchanges, returns
  • Uphold Plenty’s image through maintaining regulated policies

You are:

  • A compassionate listener with problem solving skills and a drive for results
  • Familiar with the company and product with a willingness to learn
  • Equipped with retail know-how and street smarts

Qualifications:

  • Experience with ecommerce and retail-oriented environments

Please email your resume/CV to jobs@getplenty.com with the job title in the subject. 

Warehouse (Vancouver)
They are no current positions available, please check back!
Office (Vancouver)
Metrotown
They are no current positions available, please check back!
Uptown Centre (Victoria)
Chinook Centre (Calgary)