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E-Commerce Customer Service Representative

E-Commerce Customer Service Representative

E-Commerce Customer Service Representative

Your primary responsibilities will be assisting our customers by providing exceptional customer support from placing an order to order fulfillment. As a frontline teammate, you will be the primary point of contact for our customers - it is critical that you help provide them with a predictable, compassionate, and timely resolution to their questions and inquiries while maintaining a positive and friendly attitude. A teammate exhibits strong communication skills, excels at customer interaction, exhibits creativity and skill in delivering practical solutions, and thrives in a quick paced and collaborative team environment.

Day to Day:

  • Provide exceptional customer support via email, phone calls
  • Guide and process customer orders, exchanges, returns
  • Uphold Plenty’s image through maintaining regulated policies

You are:

  • A compassionate listener with problem solving skills and a drive for results
  • Familiar with the company and product with a willingness to learn
  • Equipped with retail know-how and street smarts


  • Experience with ecommerce and retail-oriented environments

Please email your resume/CV to with the job title in the subject. 

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