E-Commerce Manager

The E-Commerce Manager plays an essential leadership role within the E-Commerce team and the company at large. Your primary responsibilities will be setting and delivering Plenty's e-commerce strategy - focusing on traffic generation, conversion, and customer retention. 

The person for this role exhibits a strong self-starter mentality, excels at leading a team with clear communication, thrives in a quick paced and collaborative environment, and is a strategic, sales-driven thinker.

Day to Day:

  • Driving sales performance of the e-commerce platform
  • Supervising order fulfillment and using best practices to increase customer satisfaction
  • Ensure positive customer interactions and resolutions by working with customer service representatives
  • Proactively helping team by identifying and completing daily tasks
  • Providing insights on e-commerce, customer, shopping trends to support assortment selection
  • Uphold Plenty’s image through maintaining regulated policies

Key Requirements:

  • You possess a solid understanding of e-commerce frameworks
  • You have a self-starter mentality and the ability to manage multiple projects in a fast-paced environment
  • A compassionate listener with problem solving skills and a drive for results
  • Ability to work independently on assigned tasks, as well as be flexible in a fast-paced team environment
  • Familiar with the company and product with a willingness to learn
  • Equipped with retail know-how and street smarts


  • Experience with ecommerce and/or retail-oriented environments

Employment Type:

  • Full Time, Salary

Please email your resume/CV to jenny@getplenty.com with the job title in the subject.